Privacy Policy

Last updated February 2025

This Privacy Policy aims to inform you about how our company collects, uses, discloses, and protects your personal data in compliance with the European Union’s General Data Protection Regulation (GDPR).

Identity and Contact of the Data Controller

The Data Controller is SoLink s.r.l. You can contact us via email at amministrazione@solink.it or by phone at 039 2183918. Any communication regarding personal data protection can be sent to this person or the company's contact addresses.

Visitor Rights

In compliance with the GDPR, we recognize and respect the following rights of users/visitors regarding their personal data:

  • a. Right of Access: You have the right to obtain confirmation of whether we process your personal data and, if so, to access the personal data we hold.
  • b. Right to Rectification: If the personal data we have collected is inaccurate or incomplete, you have the right to request correction or completion.
  • c. Right to Erasure: Under certain circumstances, you have the right to request the deletion of your personal data if there is no legitimate reason for its processing.
  • d. Right to Restriction of Processing: You may request the restriction of processing of your personal data under certain circumstances as outlined in the GDPR.
  • e. Right to Data Portability: If you have provided your personal data based on consent or contract execution, you have the right to receive such data in a structured, commonly used, and machine-readable format and to transmit it to another data controller.
  • f. Right to Withdraw Consent: If we have obtained your consent for processing personal data, you have the right to withdraw it at any time.

Visitor Rights Regarding Data Processing by Other Controllers

We acknowledge your right to request that your personal data be transmitted to another data controller, provided that it is technically feasible and does not violate our legal obligations.

Filing a Complaint with the Supervisory Authority

If you believe that our processing of your personal data violates GDPR provisions, you have the right to file a complaint with the competent supervisory authority, particularly in the EU member state where you reside, work, or where the alleged violation occurred.

Privacy Policy Updates

We reserve the right to make changes to this Privacy Policy at any time.
Updated versions will be published on our website, so we encourage you to periodically review this page to stay informed of any changes.
Your continued interaction with our website after changes are published constitutes acceptance of those changes.

Google Analytics

We use Google Analytics to collect anonymous visitor activity data on our website. Google Analytics uses 'cookies,' which are text files placed on your device, to gather data such as browser type, operating system, pages visited, and time spent on the site.
This information is collected anonymously and aggregated through IP address anonymization and helps us better understand how visitors interact with our website to improve their experience. We use Google Analytics based on our legitimate interest in monitoring and improving our website.
For more information about Google Analytics privacy practices, please refer to the Privacy policy

Database for Data Storage

Data Collection and Storage

Our site uses a database to manage and store user configurations. We collect and store certain personal information, including email addresses, for specific service-related purposes.

Types of Stored Data

Stored data may include, but is not limited to: user-specific configurations related to our service. Email addresses, provided by the user, are used exclusively for communications related to the configuration process.

Data Usage

Stored data is used exclusively to provide personalized functionalities to users, such as viewing selected configurations. Contacting users to gather feedback on the completed configuration or offering assistance in completing an ongoing configuration.

Data Sharing

User email addresses may be shared with third-party services that assist us in managing and sending communications related to the completed or initiated configuration. Data will not be shared for purposes other than those outlined in this policy.

Security

We implement security measures to protect user data, such as restricted access and data encryption.

Data Management

Users can request a copy of their data or its deletion by contacting us at the following form.

Data Retention Period

User configuration data is automatically deleted after 48 hours from its registration. This period is set to ensure user security and privacy and to limit the retention of unnecessary information. However, if a quote request has been made regarding the configuration, the configuration data will be retained for the duration of the requested quote process.

Google Solar API

Use of Google's Solar API

Our site uses Google's Solar API to collect information about solar data for buildings. These APIs provide data related to the selected building based on the coordinates entered by the user.

Types of Collected Solar Data

Collected solar data may include, but is not limited to: considered building roof area, annual sunshine hours, raster data, roof slope segmentation, and related data.

Purpose of Solar Data Retrieval

Solar data is used to provide relevant information in the graphical editor and to perform final configuration calculations.

Sharing of Solar Data

Solar data is not shared with third parties outside of purposes strictly related to providing our service.

Solar Data Retention Period

Collected solar data is retained only for the period necessary to provide the service to users. However, caching mechanisms may be in place, meaning data for certain buildings may be stored for an extended period.

Users who wish to learn more about solar data can contact us through the following form.

Google is a registered trademark owned by Google LLC. We use Google Maps APIs to provide this service. For more information on how Google Maps uses personal data, please refer to their privacy policy at the following link.

We are committed to protecting your privacy and handling your personal data with the utmost confidentiality and security. If you have any questions or requests regarding your privacy or the processing of your personal data, please contact us using the details provided above.